We are the IT and technology partner of choice for SMEs

Defsys understands that business IT services involve more than installing software or setting up networks. Business technology has long-lasting implications for your operations, profits and service delivery.

That’s why Defsys offers a suite of IT and technology services, with a recent organisational refresh ensuring that our services make business sense while continuing to draw on our significant technical know-how.

Our Role

A unique IT partner for Australian SMEs since 2000, we provide end-to-end integrated IT and technology services and expertise. Defsys can act as your strategic CIO-on-call. We can advise on anything from technology-enabled business management solutions to infrastructure, including networks, servers, PCs and unified communications, as well as business process automation and optimisation.

Part of our role is to guide you through the complicated, fast-changing and dynamic technology landscape, ensuring that you implement the best solution for your business. We develop sustainable and scalable technology solutions that grow with your business. We believe that SMEs need the right advice up front, and that wasting time and money on inappropriate technology investments is not an option. We start all our client engagements by asking what the key pain points are and assist in identifying what will work best for your business in the short, medium and long term.

Our Solutions

Our solutions are innovative, integrated and holistic, taking traditional platforms such as ERP and CRM tools and leveraging them in the cloud for a seamless, secure and cost effective result. We present you with an operating cost model up front, allowing you to free up capital for other core business investments.

In everything we do, Defsys demonstrates the financial rewards that come with the right technological capabilities. We measure, so that you can sustain the benefit now and into the future.

To optimise your IT performance and investment today, contact us.

For Business GrowthMaximise your business opportunity through technology

Defsys is more than an IT services provider. We are your strategic IT partner – your CIO-on-call – ensuring that you reap the financial rewards from the most suitable IT solutions for your business. We are expert, we are professional and we understand the SME market.

We get you.

We develop innovative yet practical solutions that meet your needs, now and into the future. Our team is part of your team; we understand your core business drivers. By understanding the demands and challenges faced by you and your team, we can develop best practice IT and technology solutions aligned to your strategic business goals.

We’re your IT brains trust. We’re strategic advisors, mentors and IT providers. We are strategic advisors and mentors as well as IT service providers. We actively champion the technology needs of SMEs, and have developed a brains trust focused on the needs of only SMEs We have end to end expertise; from strategy all the way through implementation, change management and supply of products and services. We bring our vast knowledge to you in the role of technology partner – your single provider and advisor on all matters relating to IT and technology.

We demonstrate business value and ROI through a strategic approach.

We are results-driven and strongly believe that IT and technology is a business enabler, not a cost centre. With the right advice and solutions in your business, technology can improve your top line as well as your bottom line, delivering true business value and transformation. We deliver results that are measurable, tangible and sustainable. We even measure the ROI for you.

You can rely on us as a trusted IT partner.

We’re transparent with our customers and teams. We offer a full suite of IT products and services, but with a refreshingly different attitude to service that’s more consultative, direct, and responsive. As a mid-tier company, we are accountable and take active ownership of our solutions. We are relationship driven and develop long term partnerships to be a trusted advisor for your current and future IT and technology needs.

We provide a professional, responsive and efficient service.

We are there for our clients. We are local, proactive, and take fast action when required. Our corporate background and experience ensures a professional and top-class service that SMEs can afford.

We work with proven, structured methodologies.

Our IT service delivery model incorporates structured phases and project management to deliver quality and financial outcomes . We are champions of change management, taking the steps to ensure that your team knows how to use and leverage your systems and solutions

PartnershipsBuilding long-term partnerships

As specialists in business IT and technology services, we have a track record for outstanding work. Our managerial team, specialists and engineers alike bring significant corporate experience and a unique methodology to our business dealings. Where necessary, we team with complementary service partners to provide a value-add service that is competitive and delivers measurable and sustainable results. We partner with the following:

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