Every business is unique, and we get that
Our business approach is consultative and not transactional because we know there is no one-size-fits-all approach to business IT solutions. We have built our business around the needs of SMEs, and function as your CIO-on-call at an affordable rate. We are your extended IT team – advisor, product and services provider and support firm.
We describe our service delivery model as a ‘D-way’ model, where we define, design, develop, deliver and debrief.
We partner with you to DEFINE your strategic technology goals through a consultation phase that helps us understand your business and drivers.
We can then DESIGN a best-fit solution, drawing on what we learn through the defining phase.
Leveraging our proprietary systems and in-depth technological expertise, we DEVELOP bespoke technology solutions that meet your needs. Our solutions can be integrated and invoiced on a cost effective pay-as-you-go system, freeing your capital for other investment needs.
We then DELIVER. We implement solutions and work side-by-side with you, helping your team change their behaviour to work with the new technology and maximise your business benefits.
DEBRIEF is our final stage. We check back in with you to monitor the solutions we implement and measure their effectiveness, clarifying your ROI while encouraging a culture of continuous improvement and best practice IT in your organisation.