Integrated and sustainable IT services and management

Our exceptional infrastructure and IT management services cover all areas of technology, such as IT operations, information management, application lifecycle, hardware supply, platforms and software as a service. We can help from the design through to implementation and support services.

Defsys IT Management Services

Stable business operations

  • Network architecture and design
  • LAN administration
  • Virtual private networks (VPN)
  • Supply, installation, monitoring and maintenance of Windows® based PCs and servers
  • Server and desktop virtualisation with Hyper-V and Xen server
  • Active directory implementation
  • Licensing for Microsoft® PCs and servers
  • Managed and centralised Windows® updates
  • Satellite branches
  • Network protection with firewall, antivirus and intrusion detection

Application management

  • Updates and upgrades for standard desktop and line of business applications
  •  Issue resolution in conjunction with software vendors
  • Third-party software licensing

Connectivity and collaboration tools

  • Microsoft® hosted exchange email
  • On premise Microsoft Exchange server including multi-site and failover
  • Email filtering with anti-spam
  • Mobile device management
  • Microsoft Outlook web access
  • Cost effective voice and data with virtual PBX and VOIP telephony

Reliable backups with fast recovery

  • An integrated backup solution for real time protection
  • Fast and complete recovery of business platform
  • Disaster recovery management with offsite backups
  • Click here to read more about our back-up solutions

Support services

  • IT lifecycle management
  • Proactive site monitoring and preventative maintenance
  • Helpdesk and end user support

Businesses choose Defsys IT Management services because we:

  • Manage end-to-end IT and technology requirements for your current and future business needs
  • Take a proactive approach to monitoring and preventative maintenance, including asset management
  • Provide regular site health check reporting
  • Maintain stable, secure and reliable systems backed up by sophisticated technology
  • Optimise your investment in technology through innovative yet practical solutions
  • Provide project management oversight for all notable technology changes
  • Present you with an infrastructure road map to optimise IT investment and achieve business objectives
  • Provide a local, responsive, professional, proactive and accountable service

What we do Other Services

Our IT services are designed to transform your IT and technology performance, driving a stronger ROI, improved productivity and efficiency, increased revenue and stronger business performance.